FAQ

Frequently Asked Questions:

How will your clothes fit my child? 

Please see our size charts for reference (last photo of each listing). All measurements are taken on the item when laid flat, and in inches. Please compare these measurements to clothes that currently fit your child.

What are the washing instructions?

For best results, wash cold/delicate and hang to dry. 

If you put the items in the dryer, they will shrink slightly due to the cotton content. 

How long will my items take to ship?

We aim to ship all orders within 2-3 business days. Please allow for a few extra days if you have ordered during a new launch or a sale. 

Where do you ship from? 

All orders ship from Ontario, Canada.

How do your shipping prices work? 

We currently ship with Canada Post. Shipping prices will be provided at checkout. Shipping is complimentary for orders over $150 (before tax, after discounts). 

I have an issue with my order, now what? 

Please send us an email (info@shopearlygrey.com) as soon as possible if you have an issue with your order. We will do everything that we can to make sure you are happy with your purchase. Please see our return and exchange policies for more information.